Frequently asked questions
The outer door is unlocked during the time you are at SVAI. When your time is up, the door will automatically lock and it will no longer be possible to enter the sauna.
SVAI Molja:
12 people at the maximum
10 people at drop in
SVAI Kulturhavna:
7 people on drop in
8 people in the private sessions
You have to be 18 years or older at SVAI
Children/adolesence are welcome with an adult
SVAI Molja is a floating construction, and the drain is not always the lowest point.
SVAI Kulturhavna is placed on a trailer, and the ground is not always completely level
We clean the drains at regular intervals.
Feel free to send us an email if you experience that the drain is blocked
Will there be more of you; book a drop-in time before the reservation begins - make sure there is space available. If the timeslot has started and there is space in the sauna - send us an email or give us a call and we will send you an invoice. Remember a maximum of 10 people at drop-in
1 hour and 45 minutes. Watch the time and make sure to be outside before the next group arrives
There is zoned parking in the area. We kindly ask you to use this and pay at the machine or by the app (easy park)
If too much water is thrown on the stove, the fuse may trip for safety reasons.
- SVAI MOLJA: Go into the changing room, open the fuse box and flip the fuse with the oven up.
- SVAI KULTURHAVNA: Pleas call us and we will help you. Our number is on the website.
- Please use moderate amounts of water on the stove
- You can always call us. The phone number is on the website
- Yes, if you want a moist environment, you can pour moderate amounts of fresh water on the stones. Wait until the stones are dry before throwing water again
- Do not use cold water directly on the stove - the stones will crack
- Only fresh water from the oven from the tap, otherwise it will be damaged
- You get fresh water from the tap under the shower
Standard temperature is around 80 degrees celsius. This may vary a bit, but close or open up the door if you want it hotter og cooler.
- Keep the door to the sauna room closed, otherwise the oven will switch off.
- It can also turn off if there is too much water - a ladle is enough.
- SVAI Molja: If the oven has turned off, you can check the fuse in the fuse box and flip it up if it is down
- SVAI Kulturhavna: The fusebox is not available to guests here. Call us and we will help you. The phone number is on the website
Food is not allowed in the sauna room for hygienic reasons
- The email may end up in spam, so check it.
- Send us an email if you have not received an SMS or email and we will send you the information you need
10-22 every day 365 days a year.
SVAI Kulturhavna: 0600-2200 every day 365 days a year
SVAI Molja: 1000-2200 every day 365 days a year*
*opens at 0600 on wednesdays
1 hour and 45 minutes. Keep an eye on the clock and make sure you're out when your session ends so it's ready for the next group.
Enter your personal information. You will then receive an email with the gift card from us and forward it to the person who will receive the gift card. Enter the code when ordering to redeem the gift card.
SVAI Molja: There is a spare key at the hotel.
SVAI Kulturhavna: Give us a call and we will help you
We dont provide WIFI at the sauna
To get a refund, you must cancel no later than 24 hours before the reservation period starts. This also applies in the event of illness
We are available while you are at SVAI. Call us if there is anything. The phone number is in on the website